01Information we collect
Account and profile information: information you choose to provide, such as your name, email address if used for an account, purchase or support, and your fitness goals and preferences. Subscription providers may supply purchase identifiers and entitlement status; we do not receive your full payment-card details.
Fitness and health information: details you enter, such as age, weight, workout history, activity progress, food or nutrition information, and wellness preferences. Camera-based features may process images you choose to submit. Camera access requires your permission. This policy does not imply that we access Apple Health or other health records without a separate permission.
Usage information: screens visited, key actions, features used, quest progress, session duration, and technical information needed to run the service. App analytics uses anonymous device and session identifiers rather than your name or email, and does not include photos, food descriptions, or profile fields. Separate website analytics may collect page visits and related traffic information.
02How we use information
We use information to provide and personalize the app experience, record progress and rewards, manage subscriptions, respond to support requests, keep the service secure, diagnose problems, and improve reliability and features.
We do not sell your personal information to third parties. We do not use your fitness or health information for targeted advertising.
03Storage and service providers
Some profile and progress information is stored on your device. Information needed for online features, purchases, support, or analytics may be processed on our servers or by service providers that help operate the app, such as hosting, subscription, and image-analysis providers.
When you use an online feature such as food scanning, the content you submit may be sent to a service provider to perform that feature. We share information only as needed to provide the service, comply with legal obligations, protect rights and safety, or at your direction. Provider processing is also subject to their applicable privacy terms.
We use reasonable safeguards to protect information, but no storage or transmission method can be guaranteed completely secure.
04Data retention
We retain information for as long as needed to provide the requested service, maintain relevant progress or purchase records, resolve disputes, and meet legal obligations. Retention varies with the type of information and the purpose for which it is used.
Locally stored information may remain until you remove it or delete the app. Deleting the app does not automatically erase server-side records or cancel a subscription. When information is no longer needed, we delete it or de-identify it, subject to legal requirements and backup lifecycles.
05Your rights and choices
You can update information through available app settings and manage camera and notification permissions in your device settings. You can choose not to provide optional information, although some features may then be unavailable.
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, restrict or object to processing, and withdraw consent where consent is the basis for processing. Contact us to make a request; we may need to verify it. These rights may be subject to lawful exceptions.
If applicable, you may raise a concern with your local data-protection authority. Anonymous analytics records may not be identifiable from your email alone; please do not send sensitive health information when requesting support.
06Changes and contact
We may update this policy when our practices or the service change. The updated date identifies the current version, and we will provide any additional notice required by law.
For privacy questions or rights requests, contact privacy@fitfemme.app.